The Global Application Service Management team delivers infrastructure monitoring solutions along with technical and accounting support services to enable the required processes for the business. The Monitoring and Analytics team provides insights into the performance and health of the HedgeServ infrastructure. First line Operations Support is the Service Desk team, which provides initial triage and escalation for all production affecting issues and requests. The Core Support team troubleshoots and configures a broad suite of critical production applications while liaising with business, development and infrastructure teams. The Reconciliation Support team maintains the Reconciliation Console, manages the processing of position and activity files from brokers and establishes a secure FTP delivery method for daily reports. The Accounting Support team resolves data processing and calculation issues to ensure timely, accurate and consistent reporting as required for business needs.
The Monitoring and Analytics team is responsible for monitoring and alerting on all infrastructure and systems within the HedgeServ infrastructure. The team consists of members in NYC as well as Sofia, Bulgaria.
Job Description
he DevOps Engineer is responsible for the design and development of the Elastic Stack of tools that monitor and manage critical applications and infrastructure at HedgeServ. As an important member of the ITSMA Monitoring and Analytics Team, the Engineer will be responsible for the operation and design of the portfolio of tools, which include alerting mechanisms and escalation, dashboards and the overall framework to support the management of HedgeServ’s infrastructure, systems and applications. Additionally, this role entails leading IT infrastructure monitoring projects and vendor management and handling daily operations with SME (Subject Matter Expert) escalation support as needed. The successful applicant should possess the ability to collaborate with various IT teams to gather requirements and develop solutions by means of existing monitoring capabilities or customized monitors (scripts).
Key Responsibilities
The DevOps Engineer is responsible for working with the ITSMA Monitoring and Analytics Team to design, build, secure, maintain, optimize and document Elastic Stack Enterprise solutions (Elasticsearch, Logstash, Kibana, and Beats, APM with X-Pack) deployed in Elastic Cloud
Work closely with application owners, engineers, and development teams to assess requirements, design and support an Elasticsearch Stack solution to ensure and structure queries to maximize system performance and efficiency
Design and configure ETL data pipelines using Elastic Common Schema to onboard application logs and metrics
Configure index templates and data life cycle management (ILM) for data retention
Develop Chef cookbook/recipes and Ansible playbooks to automate the deployment of Beat agents for on-prem systems. Use Terraform to safely manage production-related infrastructure alongside methodologies such as infrastructure as code in AWS systems.
Develop Elastic alerting solutions using Watcher and Kibana Alerts that will have integration with our existing ticketing tool and MS Teams
Develop Machine Learning (ML) job to dynamically monitor and alert on specific metrics and KPIs
Follow life cycle processes to move solutions from Dev to QA to Production.
Participate in group sessions as well as attend and share in agile sprint daily meetings to track progress to ensure development of solutions is in support of the requirements
Job Requirements for the role
Education:
Technical Degree in Information Technology
Experience:
Prior experience with an Elastic Cloud implementation
Understanding of installation, system level tasks, handling data collections, network issues, data pipes, and cluster level administration
Experience with developing in multiple languages (Python, Bash, PowerShell, Painless, and other scripting languages)
Personal skills:
Strong experience with the full ELK Stack – Elasticsearch, Logstash, Kibana, Beat agents, Machine Learning, APM, X-Pack and REST API integration
Strong experience with evaluating existing Elastic clusters, configuration parameters, indexing, search and query performance tuning, security and administration
Strong experience with security integration such as Windows SAML, LDAP, and Kerberos within an Elasticsearch environment
Strong experience with AWS technologies such as CloudWatch, CloudTrail, Kubernetes, Docker, and Lambda
Strong experience with integrating Elastic alerting with a 3rd party ticketing tool
Benefits
Attractive compensation package including extensive set of benefits
Professional environment with great development opportunities
Enjoy a start-up like environment on the back of a well-established and profitable company
Payroll Specialist – Europe & Australia The Role This is a hands-on role within our Finance Team reporting directly to the Director of Finance, Europe & Australia. The Payroll Specialist will be responsible for the processing of all payroll and benefits for all HedgeServ entities in Europe and Australia, in an organization with strong growth … Continued
Company Description HedgeServ is a top-ranked global, independent fund administrator. HedgeServ provides uniquely client-centric service and is the industry’s leader in technology. Headquartered in New York City and Dublin, HedgeServ currently services more than $350 billion of assets under administration across 200 client relationships, with 1,200+ professionals across our 14 offices in 8 countries (other … Continued
his webpage (together with the documents referred to on it) outlines the terms of use (the “Terms”) on which you may make use of our website www.hedgeserv.com (the “Site”). Please read these Terms carefully before you start to use the Site. By using the Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using this Site.
Information about us
HedgeServ.com is a Site operated by HedgeServ Holding L.P. and its affiliates HedgeServ Corporation, HedgeServ Limited, HedgeServ LLC, and HedgeServ (Cayman) Ltd. (collectively “We”).
HedgeServ’s affiliate, HedgeServ Limited is authorised by the Central Bank of Ireland under Section 10 of the Irish Investment Intermediaries Act, 1995 to provide the administration of collective investment schemes, including the performance of valuation services or fund accounting services or acting as transfer agents or registration agents for such funds, in respect of units or shares in undertakings for collective investments in transferable securities within the meaning of European Communities (Undertakings for Collective Investments in Transferable Securities Regulations, 1989 (S.I. No. 78 of 1989), and any subsequent amendments thereto, units in a unit trust, shares in an investment company, capital contributions to limited partnerships.
HedgeServ’s affiliate, HedgeServ LLC is a company organized under the laws of Delaware and is authorized to do business in the State of Illinois, USA, to provide services to hedge funds and funds of hedge funds including, maintaining fund’s accounts, calculating a fund’s net asset value, maintaining a fund’s principal corporate records, communicating with shareholders, accepting the subscriptions of new shareholders, making redemptions of the shares, and ensuring compliance with the laws of the US (including but not limited to anti-money laundering regulations) .
HedgeServ’s affiliate, HedgeServ (Cayman) Ltd. is a company incorporated under the laws of the Cayman Islands and is authorized by the Cayman Islands Monetary Authority as a Mutual Fund Administrator under Section 11 of The Mutual Funds Law (as amended), to provide services to exempted companies, segregated portfolio companies, unit trust and limited partnerships including, maintaining fund’s accounts, calculating a fund’s net asset value, maintaining a fund’s principal corporate records, communicating with shareholders, accepting the subscriptions of new shareholders, making redemptions of the shares, and ensuring compliance with Cayman Islands laws and regulations (including but not limited to anti-money laundering regulations).
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Privacy and Cookies Statement
1. Introduction
We at HedgeServ Corporation, HedgeServ Limited, and HedgeServ Cayman Limited (collectively “HedgeServ“, “we” or “us“) respect your right to the protection and privacy of your Personal Data.
HedgeServ recognises its responsibility for protecting and ensuring the privacy and confidentiality of the information it obtains, retains, uses and discloses in the course of its business and operations.
The purpose of this Privacy and Cookies Statement (the “Statement“) is to outline how we use cookies and what Personal Data we process for the purposes of your use of our website www.hedgeserv.com (the “Website”).
2. Statement for this Site only
HedgeServ is not responsible for the content or privacy practices of any websites other than the Website. Any external links to other websites are clearly identifiable as such. This Statement does not cover other websites including HedgeServ’s Investor Portal https://hiportal.hedgeserv.com/ and www.access.hedgeserv.com which are subject to a separate Privacy Statement.
3. Collection of Personal Data
We do not collect Personal Data about visitors to this Website, unless you choose to provide such information to us. For details of how we process Personal Data on our Careers page, please refer to the Candidate Privacy Notice on the Careers page.
4. Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
This Website does not use cookies, apart from temporary “session” cookies which enable a visitor’s web browser to remember which pages on this Website that have already been visited. Technical details in connection with visits to this Website are logged by our internet service provider for our statistical purposes. No information is collected that could be used to identify Website visitors.
5. Disclosure of Information to Third Parties
HedgeServ will make no attempt to identify individual visitors, or to associate the non-personal / technical details collected with any individual.
It is the policy of HedgeServ never to disclose such technical information in respect of individual visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law.
6. Security
This Website is hosted on secure servers by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information accessed via the Internet. No data transmission or access over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect any Personal Data uploaded to this website.
7. Changes to the Privacy Statement
Any changes to this Statement will be posted on this Website.
